Privacy Policy

Effective date: September 15,2026

 

Café Murano (“we,” “us,” or “our”) operates https://murano.cafe. This policy explains what personal information we collect through this website, why we collect it, who we share it with, and the choices you have. It applies to this website only.

Information we collect

Information you give us. When you fill in a form on this site, we collect what you enter. Depending on the form, that may include your name, email address, phone number, company name, and whatever you write in a message or comment field. We collect this only when you choose to submit it.

• Contact or enquiry forms
• Reservation or booking requests
• Job applications
• Online ordering or checkout

 

Information collected automatically. Like most websites, our web server keeps standard log records of visits. These include your IP address, browser type and version, the pages you view, the time of your visit, and the site you arrived from. This information is generated automatically by the act of visiting and is used to keep the site running, secure, and working properly.

 

Cookies and similar technologies. We use cookies and comparable technologies to make the site work and, where you allow it, to understand how the site is used. Some cookies are necessary for the site to function and cannot be switched off. Others load only if you agree to them. The full list of what this site uses, along with the controls to change your choices at any time, is on our Opt-out Preferences page.

How we use your information

We use the information described above to:

 

• respond to your inquiry, quote request, reservation, or message
• provide the products or services you ask for, and communicate with you about them
• send you email you have asked to receive, and let you unsubscribe at any time
• keep the website secure, diagnose technical problems, and prevent abuse or fraud
• understand in general terms how visitors use the site, so we can improve it
• meet our legal, tax, and record-keeping obligations

 

We do not use your information to make decisions about you by automated means.

We do not sell your personal information

We do not sell your personal information, and we do not exchange it for money.

 

We use advertising and analytics tools that may pass limited information, such as an identifier tied to your browser, to the companies that provide them. Under some state privacy laws this counts as “sharing” personal information for advertising purposes even though no money changes hands. You can switch these tools off for your visit at any time using the controls on our Opt-out Preferences page.

Who we share information with

We share personal information only in these situations:

 

• Service providers. Companies that run parts of our operation on our behalf, such as website hosting, email delivery, form handling, payment processing, and analytics. They are given only what they need to do that work.
• Professional advisers. Accountants, insurers, and lawyers, where necessary.
• Legal requirements. Where we are required to by law, court order, or a valid request from a public authority, or where we need to protect our legal rights, our property, or the safety of others.
• Business transfer. If the business is sold, merged, or reorganized, business records may transfer as part of that transaction.

 

We do not otherwise disclose your personal information to third parties.

Third-party content on this site

Some pages may include content served by other companies, such as embedded maps, videos, or social media feeds. Those companies can see that your browser requested their content and may set their own cookies. Their handling of that information is governed by their own privacy policies, not this one.

How long we keep it

We keep personal information only as long as we need it for the purpose it was collected for, and then for as long as we are required to keep business records. In practice that means inquiry and form submissions are kept while they are active and for a reasonable period afterward, transaction records are kept for as long as tax and accounting rules require, and email subscription records are kept until you unsubscribe. Server logs are kept on a short rolling basis.

How we protect it

We use reasonable administrative and technical measures to protect personal information, including encrypted connections to this website, access controls on the systems that hold it, and keeping our software up to date. No website or system can be guaranteed completely secure, and we cannot promise absolute security, but we take the responsibility seriously.

Your choices and your rights

Whoever you are and wherever you live, you can ask us to:

 

• tell you what personal information we hold about you
• correct it if it is wrong
• delete it, where we are not required to keep it
• stop sending you marketing email

 

To make any of these requests, contact us using the details below. We will respond within a reasonable time, and we may need to confirm your identity before we act, so that we don’t disclose someone’s information to the wrong person. We will not treat you differently for exercising any of these rights.

 

Residents of California and several other states have additional rights under their state privacy laws. Where those laws apply to us, we honor them. Where they do not, we will still do our best to handle your request as described above.

 

Cookie choices. You can change your cookie choices for this site at any time on our Opt-out Preferences page. You can also set your browser to refuse or delete cookies, though parts of the site may not work properly if you do.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Links to other websites

This site contains links to websites we do not operate. We are not responsible for their content or their privacy practices, and we encourage you to read the privacy policy of any site you visit.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of the page. If we make a significant change to how we handle personal information, we will make that clear on this page.

Contact us

Questions about this policy, or a request about your personal information:

 

Café Murano

309 Cranes Roost Blvd, Altamonte Springs, FL 32701

Email: altamontecafemurano@gmail.com

Phone: (407) 834-5880